Privacy Policy

1. Introduction

PromptGen ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered prompt generation platform.

IMPORTANT: By using our Service, you acknowledge that your data may be shared with third-party AI service providers, including OpenAI, for processing and model training purposes.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address (for account creation)
• Payment information (processed by third-party payment providers)
• Profile information you choose to provide
• Communication preferences

2.2 Usage Data

We automatically collect information about how you use our Service:

• Prompts and descriptions you input into our system
• Generated content and prompts
• Usage patterns and feature interactions
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

2.3 Content Data

We collect and process:

• Text prompts and descriptions you provide
• Generated prompt outputs
• Saved prompts and projects
• Feedback and ratings you provide

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our Service
• Processing your requests and generating optimized prompts
• Personalizing your experience
• Improving our AI models and algorithms
• Sending important service updates and notifications
• Processing payments and managing subscriptions
• Providing customer support
• Analyzing usage patterns to improve our Service
• Complying with legal obligations

4. Data Sharing with Third-Party AI Providers

4.1 OpenAI and Other AI Services

CRITICAL NOTICE: When you use our Service, your input data (including prompts, descriptions, and other content) may be transmitted to and processed by third-party AI service providers, including but not limited to:

• OpenAI (for Sora and GPT-based processing)
• Google (for Veo and other AI services)
• Runway ML
• Pika Labs
• Anthropic
• Other AI service providers as we integrate new platforms

4.2 Purpose of Data Sharing

Your data may be shared with these providers for:

• Processing your prompt generation requests
• Training and improving AI models
• Quality assurance and service optimization
• Research and development purposes

4.3 Third-Party Privacy Policies

Each AI service provider has their own privacy policies and data handling practices. We encourage you to review their policies:

• OpenAI Privacy Policy: https://openai.com/privacy/
• Google Privacy Policy: https://policies.google.com/privacy
• Runway Privacy Policy: https://runwayml.com/privacy/

4.4 Data Control and Retention

Once your data is shared with third-party AI providers, it becomes subject to their data retention and deletion policies. We cannot control how these providers use or retain your data beyond our initial sharing.

5. Other Data Sharing

We may also share your information with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Analytics providers to understand usage patterns
• Legal authorities when required by law
• Business partners in case of merger, acquisition, or sale

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.1 Security Measures

• Encryption in transit and at rest
• Access controls and authentication
• Regular security audits and updates
• Secure data centers and infrastructure

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods:

• Account information: Until account deletion or as required by law
• Usage data: Up to 2 years for analytics purposes
• Content data: As long as you maintain your account
• Payment data: As required by financial regulations

Note: Data shared with third-party AI providers may be retained according to their own policies, which may differ from ours.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

8.2 Limitations

Important: Once your data has been shared with third-party AI providers, we cannot guarantee deletion or modification of that data, as it becomes subject to their policies and may be used for model training.

8.3 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party AI providers may be located. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

13. Consent

By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy, including the sharing of your data with third-party AI service providers for processing and model training purposes.